Terms and Conditions
Effective Date: 29.04.2025
These Terms & Conditions apply to all bookings made for The Great Hall of Edwinstowe Hall, located in Edwinstowe, Nottinghamshire. By making a booking, you agree to be bound by the terms outlined below.
Booking and Payment
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A booking is only confirmed once a deposit or full payment is received and acknowledged in writing.
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The person making the booking must be over 18 and accepts responsibility for all party members.
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Payment must be made in accordance with the booking terms provided at the time of reservation (e.g. via Airbnb or direct booking).
Cancellations and Refunds
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Cancellation terms may vary depending on your booking platform (e.g. Airbnb). Please check the policy specific to your reservation.
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For direct bookings, cancellations made more than 30 days before arrival will receive a full refund. Within 30 days, refunds are not guaranteed unless the property is rebooked.
Check In and Check Out
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Check-in is from [Insert Time], and check-out is by [Insert Time].
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Late check-outs may be subject to a fee unless agreed in advance.
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Guests will usually be met in person on arrival and departure unless alternative arrangements are made.
Use of the Property
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The property is for holiday use only. Events such as hen or stag parties are not permitted.
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Guests must treat the property, contents, and neighbours with respect.
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No smoking is permitted inside the property.
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Pets are welcome with prior agreement, and guests are responsible for any damage they cause.
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Only guests listed in the booking may stay overnight.
Damage and Security
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You are responsible for any damage caused during your stay.
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Please report any breakages or issues as soon as possible so we can make repairs.
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A security deposit may be required and will be refunded within [Insert Timeframe] after departure, less any deductions for damage or excessive cleaning.
Parking
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The Great Hall includes parking for up to 5 vehicles.
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Additional spaces may be available with prior agreement.
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Please park considerately to allow access for other guests and neighbours.
Health and Safety
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The upstairs bedrooms are not recommended for children or elderly guests due to steep stairs.
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Guests are responsible for their own safety and should supervise children at all times.
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Please inform us of any accessibility needs before booking so we can advise accordingly.
Access
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Guests have full, private access to The Great Hall during their stay.
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Access to The South Wing and garden is only available when both properties are booked together.
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Hosts reserve the right to enter the property during your stay in case of emergency or urgent maintenance, with notice where possible.
Liability
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We accept no responsibility for loss, damage, or injury to guests or their belongings during their stay, except where caused by our negligence.
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Guests are advised to take out appropriate travel insurance.
Privacy
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Please refer to our Privacy Policy for information on how we handle your personal data.
Changes to Terms
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We reserve the right to update these Terms & Conditions at any time. The version in effect at the time of your booking will apply to your stay.
Contact
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For questions about these terms, please contact:
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Email: [Insert your email]
Phone: [Insert your number]
Address: Edwinstowe Hall, Edwinstowe, Nottinghamshire, UK